Privacy Policy

Last updated: July 2026

At Glowaura, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect:

Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely by our payment provider)
Information about your orders
Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

Process and deliver your orders
Respond to your enquiries
Provide customer support
Improve our website and services
Send order updates and important notifications
Send marketing emails only if you have chosen to receive them

Payment Security

We do not store your credit or debit card details. Payments are processed securely through trusted third-party payment providers.

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can disable cookies in your browser settings if you prefer.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, such as:

Payment providers
Shipping and delivery companies
Website hosting and analytics services

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your Rights

Under Australian privacy laws, you may request access to the personal information we hold about you or ask us to correct inaccurate information.

If you have any questions about this Privacy Policy or your personal information, please contact us.